Blog

Bayou Federal Credit Union Success Story

MAY 15, 2022 Vicky Kinsey, VP of Marketing   Founded in 1954, Bayou Federal Credit Union (Bayou) has assisted members in “Discovering the Difference” – the Credit Union Difference. Bayou makes a difference for more than 8,000 members. Before joining CUAC in 2015, Bayou FCU started and managed an in-house indirect program that was steadily[…]

Expedition Credit Union Success Story

April 29, 2022 Vicky Kinsey, VP of Marketing Expedition Credit Union (ExpCu) joined the CUAC indirect program in February 2019 bringing a diverse indirect lending experience to the program. CUAC’s reputation as the leader in the industry was pivotal in the final choice and will prove true as they have not only met but exceeded[…]

Citizens Federal Credit Union Enjoys Indirect Success Through CUAC

April 15, 2022 Vicky Kinsey, VP of Marketing Citizens Federal Credit Union (CFCU) joined CUAC in June of 2018 as the first credit union in the West Texas Market. At the time, CFCU was looking for a partner to help them grow their auto lending program. After an extensive search, the choice was clear –[…]

CUAC Response to COVID-19

No surprise but 2020 has been a troubling time for most people due to the ever-present Corona Virus which has negatively impacted many businesses. In response, most, if not all, businesses have had to adapt to new situations such as self-quarantining and enhanced social distancing to keep employees and consumers safe. These kinds of responses have taken a toll on the auto industry and have put Credit Unions at a disadvantage when competing for their members’ auto financing needs. Credit Union Acceptance Company (CUAC) has taken the necessary steps to ensure that our staff remain healthy and safe while making sure that our indirect lending services don’t miss a beat.

Flexibility is Key with Indirect Lending Provider for Fortera Credit Union

For almost 14 years now, Fortera Credit Union in Clarksville, Tennessee has operated a very successful indirect program using the services provided by Credit Union Acceptance Company, LLC (CUAC). In early 2006, Fortera contracted with CUAC to provide its Full-Service Indirect Program which included dealer representation, underwriting, loan processing, funding and all back-off related tasks such as charge-back processing, title services, etc. Over the course of the next 13 years, with a lot of hard work by both parties, the program grew tremendously.

Is Your Credit Union Equipped to Operate a Profitable Indirect Lending Program?

In late 2016, we were fortunate enough to be contacted by Chris Hay, President & CEO of Dannemora Federal Credit Union in Dannemora, New York, regarding their exploration efforts into whether an indirect lending program would be a good fit for their credit union. Chris had many of the normal concerns that we encounter when working through the discovery phase with prospective clients:

Automation Drives Credit Union Indirect Program to Next Level

Prior to joining the CUAC family earlier this year, Amarillo Community Federal CU, like many other credit unions across the country, was operating an indirect program using a patchwork of manual tools. Scott Rose, the new President and CEO, began to look at all facets of the credit union’s operations to determine how best to become more efficient and effective. The indirect lending program was one of his first stops.

Scroll to top