cuacinfo@cuac.com     866.970.2822

CUAC

ABOUT US

WHO WE ARE

For over 24 years now, CUAC has been working with credit unions all over the country to establish a responsible point-of-sale indirect lending program.  Are you losing your members’ auto financing at the dealership, or are you on a 3RD party software platform outside of Dealertrack or RouteOne and losing market share?  If so, let CUAC show you how to harness industry-leading technology to build an indirect program that will allow your credit union to compete with captive finance companies, national and regional banks and other top-tier lenders.

CUAC offers a robust suite of products that enable your credit union to utilize a menu-based approach to select only the services needed. If your institution requires assistance with underwriting, dealer representation, fulfillment, processing, or compliance, let us present you with a custom solution that fits your needs.  Indirect solutions are never a one size fits all, CUAC will work closely with your lending team to provide the tools and services you need at a competitive price.

View our COVID-19 business response by clicking here.

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EXECUTIVE TEAM

ADRIAN DOMINGUEZ

ADRIAN DOMINGUEZ

President & CEO
View Bio
KURT HOWARD

KURT HOWARD

Chief Operating Officer
View Bio
JOHN RILEY

JOHN RILEY

EVP of Sales and Marketing
View Bio

MANAGEMENT TEAM

MARCI BACARISSE

MARCI BACARISSE

Project Manager
MICHAEL GARLAND

MICHAEL GARLAND

Credit Manager
CLIFF CAMPBELL

CLIFF CAMPBELL

Funding Manager

REVIEWS FROM CLIENTS

Larry Lemoine
Larry Lemoine VP of Lending at Baton Rouge Telco FCU
"CUAC has been an invaluable indirect provider for Baton Rouge Telco CU since 2006. They have played an integral role in our credit union's ability to build our loan portfolio and vastly increase membership while keeping delinquencies and charge-offs at a minimum."
Robert A. Brant
Robert A. Brant CEO of Keystone Lending Alliance
CUAC provided our company with a turn-key loan platform and support that enabled us to open for business much quicker than we could have done on our own. This meant hundreds of additional loans and income to our CUSO that allowed us to be productive and profitable out of the gate! They continue to provide excellent customer support that helps KLA keep our credit unions, and dealers satisfied. We look forward to many more years of collaboration with our partner, CUAC, in providing credit unions with unparalleled service and support!"
Annette Zimmerman
Annette Zimmerman CEO Primeway FCU
CUAC has been a valued PrimeWay partner for many years. They have provided us with options that have strengthened ongoing relationships with local dealers and enabled us to manage our own underwriting. The excellent service provided by our CUAC partners has resulted in loan growth and enhanced member service.”
Jeffrey J. McClain
Jeffrey J. McClain CEO Golden Circle CU
Many vendors claim that they will be your credit union’s business partner and that their goal is your success. But often, these claims last only until the ink dries on the contract. That is why it is refreshing to find an organization like CUAC. They have been a true business partner of Golden Circle CU since 2004. Over the last 15 years, we have booked millions of dollars in loans, provided added convenience to our existing members and been given thousands of opportunities to prove the credit union difference to new members brought in through the program. The CUAC team continually strives to ensure that we truly feel valued as a partner and that the success and satisfaction of Golden Circle are as important as the success of CUAC.”
Chad Miller, CCUFC, CUCE
Chad Miller, CCUFC, CUCE President and CEO of Southwest Louisiana Credit Union
“As a first-mover in our market for Indirect Auto Lending, having CUAC as our indirect provider has been priceless. Southwest Louisiana Credit Union was able to seamlessly boost our loan portfolio, recapture members, and maintain a low level of delinquencies and charge-offs because of CUAC’s expertise.”
Rick Sanchez
Rick Sanchez VP of Lending at Bayou Federal Credit Union
“Bayou Federal Credit Union has been a part of the CUAC family for years and we rely on them as a key source for auto lending. Kurt, Cody, Mike and the rest of the staff provide terrific service to our credit union and we know they are always operating with our best interest in mind. Working with car dealers is a tough business; so, we are glad to have CUAC in our corner.”
Richard Miller
Richard Miller Retail Lending Manager at Campus Federal CU
Campus Federal enjoys a mutually beneficial partnership with CUAC. They have played a significant role in the expansion and quality of our indirect loan portfolio while enhancing the buying experience for our members.”
Jessie Rodriguez
Jessie Rodriguez President and CEO of Cal-Com Federal Credit Union
“For almost 21 years now, Cal-Com Federal CU has counted on CUAC to provide indirect lending services for our credit union. Our market in south Texas is very competitive and through the guidance and technology CUAC provides, we are able to compete for our members’ financing at the point of sale while adding a diverse mix of quality loans to our portfolio. We are looking forward to the next 20 years and will rely upon CUAC to assist with Cal-Com’s key lending strategies.“
Angie Anderson
Angie Anderson CEO of CULS
"CUAC has proven to be a key component of our success for many years now! The technology and professional products they provide CULS allow our CUSO to service our dealer and credit union clients more effectively. The customer support my team receives is unparalleled which is extremely important to me. The relationship is that of a partnership rather than a vendor which is what I always seek from a business associate."
Chris Hay
Chris Hay President and CEO of Dannemora Federal Credit Union
“CUAC has become a key component of Dannemora Federal CU’s overall lending strategy since we joined their indirect lending program in 2017. Over the last 4 years, they have helped us significantly grow our loan portfolio in a responsible manner. CUAC has created and managed very supportive relationships with the dealers in our market that will pay dividends for years to come.“
Rocky Hinojosa
Rocky Hinojosa AVP of Plus4 Credit Union
“I have been working with the CUAC team throughout the last 16 years of my credit union career. John, Kurt and the rest of the CUSO staff work hard to make sure that our credit union remains a key lender for the dealers in our market. Our membership demands convenience when shopping for a vehicle. CUAC allows us to capture their loans at the point of sale using all of the latest technology.“
Steve Branstetter
Steve Branstetter Executive Vice President of People’s Trust Federal Credit Union
“People’s Trust Federal Credit Union has been an owner in the CUSO since 2003. In that time, our indirect requirements have evolved; however, CUAC has been able to adapt and meet our needs at each step. We continue to rely upon CUAC to deliver quality loans to our credit union and provide the convenience our members demand.“
Craig Atkinson
Craig Atkinson President and CEO of Houston Highway Credit Union
“As one of the original founders of the CUSO, I have seen the growth of CUAC over the last two decades and the impact they’ve had on the indirect lending market in Houston. 22 years later, I continue to rely upon them for adding quality loans to our portfolio and help us capture our member loans at the dealership.“
Kenny Harrington
Kenny Harrington President and CEO of MemberSource Credit Union
“As a founding member of the CUSO, MemberSource has relied upon CUAC for our indirect lending needs for over 21 years now. Through their focus on technology and loan profitability, our credit union is able to stay competitive in the Houston market while adding quality loans to our portfolio.“
Cheryl Schill
Cheryl Schill VP of Lending at PSE Credit Union
“Since 2003, PSE Credit Union has been working with the CUAC team to add quality loans to our portfolio. The program allows us to compete for our members’ financing at the point of sale and we have significantly added to our membership base over the last 18 years through the indirect channel. We enjoy the collaborative effort with the other credit unions in northeastern Ohio which strengthens the program.”
Jessica Gillen
Jessica Gillen President & CEO USE Credit Union
“As a founding member of CUAC over 2 decades ago, USE Credit Union continues to rely on CUAC to provide our indirect lending needs. Through its collaboration with the other key credit unions in our market, the CUAC program continues to provide us with quality loans while keeping up with the ever-changing technology demands of the auto finance market.“
Steve Piekarski
Steve Piekarski Executive Vice President/Chief Operating Officer
“Our almost five year affiliation with CUAC has allowed ProFed to enter the indirect auto market without any adverse influence on our credit union’s historically low delinquency or charge-off experience. CUAC understands the credit union mindset. From top to bottom, their management and employees have been respectful of the way our credit union does business. They have shown themselves to be responsive and have not, at all, taken ProFed’s business for granted. In that, CUAC’s underwriting, operational integrity and dealer relations hold my trust.”

REVIEWS FROM CLIENTS

Larry Lemoine
Larry Lemoine VP of Lending at Baton Rouge Telco FCU
"CUAC has been an invaluable indirect provider for Baton Rouge Telco CU since 2006. They have played an integral role in our credit union's ability to build our loan portfolio and vastly increase membership while keeping delinquencies and charge-offs at a minimum."
Robert A. Brant
Robert A. Brant CEO of Keystone Lending Alliance
CUAC provided our company with a turn-key loan platform and support that enabled us to open for business much quicker than we could have done on our own. This meant hundreds of additional loans and income to our CUSO that allowed us to be productive and profitable out of the gate! They continue to provide excellent customer support that helps KLA keep our credit unions, and dealers satisfied. We look forward to many more years of collaboration with our partner, CUAC, in providing credit unions with unparalleled service and support!"
Annette Zimmerman
Annette Zimmerman CEO Primeway FCU
CUAC has been a valued PrimeWay partner for many years. They have provided us with options that have strengthened ongoing relationships with local dealers and enabled us to manage our own underwriting. The excellent service provided by our CUAC partners has resulted in loan growth and enhanced member service.”
Jeffrey J. McClain
Jeffrey J. McClain CEO Golden Circle CU
Many vendors claim that they will be your credit union’s business partner and that their goal is your success. But often, these claims last only until the ink dries on the contract. That is why it is refreshing to find an organization like CUAC. They have been a true business partner of Golden Circle CU since 2004. Over the last 17 years, we have booked millions of dollars in loans, provided added convenience to our existing members and been given thousands of opportunities to prove the credit union difference to new members brought in through the program. The CUAC team continually strives to ensure that we truly feel valued as a partner and that the success and satisfaction of Golden Circle are as important as the success of CUAC.”
Chad Miller, CCUFC, CUCE
Chad Miller, CCUFC, CUCE President and CEO of Southwest Louisiana Credit Union
“As a first-mover in our market for Indirect Auto Lending, having CUAC as our indirect provider has been priceless. Southwest Louisiana Credit Union was able to seamlessly boost our loan portfolio, recapture members, and maintain a low level of delinquencies and charge-offs because of CUAC’s expertise.”
Rick Sanchez
Rick Sanchez VP of Lending at Bayou Federal Credit Union
“Bayou Federal Credit Union has been a part of the CUAC family for years and we rely on them as a key source for auto lending. Kurt, Cody, Mike and the rest of the staff provide terrific service to our credit union and we know they are always operating with our best interest in mind. Working with car dealers is a tough business; so, we are glad to have CUAC in our corner.”
Richard Miller
Richard Miller Retail Lending Manager at Campus Federal CU
Campus Federal enjoys a mutually beneficial partnership with CUAC. They have played a significant role in the expansion and quality of our indirect loan portfolio while enhancing the buying experience for our members.”
Jessie Rodriguez
Jessie Rodriguez President and CEO of Cal-Com Federal Credit Union
“For almost 21 years now, Cal-Com Federal CU has counted on CUAC to provide indirect lending services for our credit union. Our market in south Texas is very competitive and through the guidance and technology CUAC provides, we are able to compete for our members’ financing at the point of sale while adding a diverse mix of quality loans to our portfolio. We are looking forward to the next 20 years and will rely upon CUAC to assist with Cal-Com’s key lending strategies.“
Angie Anderson
Angie Anderson CEO of CULS
"CUAC has proven to be a key component of our success for many years now! The technology and professional products they provide CULS allow our CUSO to service our dealer and credit union clients more effectively. The customer support my team receives is unparalleled which is extremely important to me. The relationship is that of a partnership rather than a vendor which is what I always seek from a business associate."
Chris Hay
Chris Hay President and CEO of Dannemora Federal Credit Union
“CUAC has become a key component of Dannemora Federal CU’s overall lending strategy since we joined their indirect lending program in 2017. Over the last 4 years, they have helped us significantly grow our loan portfolio in a responsible manner. CUAC has created and managed very supportive relationships with the dealers in our market that will pay dividends for years to come.“
Rocky Hinojosa
Rocky Hinojosa AVP of Plus4 Credit Union
“I have been working with the CUAC team throughout the last 16 years of my credit union career. John, Kurt and the rest of the CUSO staff work hard to make sure that our credit union remains a key lender for the dealers in our market. Our membership demands convenience when shopping for a vehicle. CUAC allows us to capture their loans at the point of sale using all of the latest technology.“
Steve Branstetter
Steve Branstetter Executive Vice President of People’s Trust Federal Credit Union
“People’s Trust Federal Credit Union has been an owner in the CUSO since 2003. In that time, our indirect requirements have evolved; however, CUAC has been able to adapt and meet our needs at each step. We continue to rely upon CUAC to deliver quality loans to our credit union and provide the convenience our members demand.“
Craig Atkinson
Craig Atkinson President and CEO of Houston Highway Credit Union
“As one of the original founders of the CUSO, I have seen the growth of CUAC over the last two decades and the impact they’ve had on the indirect lending market in Houston. 22 years later, I continue to rely upon them for adding quality loans to our portfolio and help us capture our member loans at the dealership.“
Kenny Harrington
Kenny Harrington President and CEO of MemberSource Credit Union
“As a founding member of the CUSO, MemberSource has relied upon CUAC for our indirect lending needs for over 20 years now. Through their focus on technology and loan profitability, our credit union is able to stay competitive in the Houston market while adding quality loans to our portfolio.“
Cheryl Schill
Cheryl Schill VP of Lending at PSE Credit Union
“Since 2003, PSE Credit Union has been working with the CUAC team to add quality loans to our portfolio. The program allows us to compete for our members’ financing at the point of sale and we have significantly added to our membership base over the last 18 years through the indirect channel. We enjoy the collaborative effort with the other credit unions in northeastern Ohio which strengthens the program.”
Jessica Gillen
Jessica Gillen President & CEO USE Credit Union
“As a founding member of CUAC over 2 decades ago, USE Credit Union continues to rely on CUAC to provide our indirect lending needs. Through its collaboration with the other key credit unions in our market, the CUAC program continues to provide us with quality loans while keeping up with the ever-changing technology demands of the auto finance market.“
Steve Piekarski
Steve Piekarski Executive Vice President/Chief Operating Officer
“Our almost five year affiliation with CUAC has allowed ProFed to enter the indirect auto market without any adverse influence on our credit union’s historically low delinquency or charge-off experience. CUAC understands the credit union mindset. From top to bottom, their management and employees have been respectful of the way our credit union does business. They have shown themselves to be responsive and have not, at all, taken ProFed’s business for granted. In that, CUAC’s underwriting, operational integrity and dealer relations hold my trust.”
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