For almost 14 years now, Fortera Credit Union in Clarksville, Tennessee has operated a very successful indirect program using the services provided by Credit Union Acceptance Company, LLC (CUAC). In early 2006, Fortera contracted with CUAC to provide its Full-Service Indirect Program which included dealer representation, underwriting, loan processing, funding and all back-off related tasks such as charge-back processing, title services, etc. Over the course of the next 13 years, with a lot of hard work by both parties, the program grew tremendously.