indirect lending automation

Automation Drives Credit Union Indirect Program to Next Level

Prior to joining the CUAC family earlier this year, Amarillo Community Federal CU, like many other credit unions across the country, was operating an indirect program using a patchwork of manual tools. Scott Rose, the new President and CEO, began to look at all facets of the credit union’s operations to determine how best to become more efficient and effective. The indirect lending program was one of his first stops.

Quality Control is Key with any Indirect Auto Lending Program

When credit unions think of indirect lending, the first thing that comes to mind is risk. Risk is inherent with any type of lending; however, with indirect auto lending, risk can be exacerbated by elements created by the dealer and the inability for the credit union to personally interact with the member.

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